Shipping Policy

Shipping

Shipping is free for all machine and accessories orders except for some states in USA due to the high costs of shipping.

Items in your order may ship at different times, depending on availability. Usually orders will be delivered within 5-7 business days.

Tensky will make every effort to process orders within the stated time frame. Estimated delivery dates are not guaranteed. Tensky is not liable for shipping delays caused by severe weather or unforeseen events.

To ensure the security of purchases, Tensky may need to contact customers to validate orders, which may cause delays. Transit time may vary depending on proximity to distribution center and inventory availability.

You are able to change the shipping information before the parcel is shipped out by contacting us immediately. 

Order status

If you provided your email address during checkout, you'll receive a shipping confirmation email once your order ships. This email will include your shipment's tracking number, allowing you to track your order on the shipping carrier's website directly.

Location Estimated Shipping Time

We now own warehouses established in the US.

The United States: 5-10 days